Responsible Gaming
Gaming Should Be Entertainment
We are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
You must be 18 years of age or older to access and use our services in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not access this website.
Warning Signs of Problem Gambling
If you recognize any of the following signs, you may be developing a gambling problem:
- Gambling with increasing amounts of money to achieve the same level of excitement
- Repeatedly trying to cut back or stop gambling, but being unable to do so
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or healthcare professionals
- Using gambling to escape problems, relieve stress, or improve your mood
- Jeopardizing important relationships, education, or career opportunities due to gambling
- Borrowing money to gamble or pay gambling debts
- Experiencing anxiety, irritability, or restlessness when attempting to reduce gambling
- Lying about the extent of your gambling involvement
- Spending more time and money on gambling than originally intended
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Features
We offer the following tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about how long you have been gambling and how much you have spent
- Time-Out/Cool-Off Period: Take a temporary break from gambling (24 hours to several weeks)
- Self-Exclusion: Voluntarily exclude yourself from our platform for a set period or indefinitely
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations & Resources
If you or someone you know is struggling with gambling, please reach out to one of these trusted organizations:
United Kingdom
- GamCare: Free, confidential support service for problem gamblers and their families. Visit www.gamcare.org.uk or call 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for online gambling. Register at www.gamstop.co.uk to self-exclude from all UK-licensed online gambling operators
- Gamblers Anonymous: Free peer support meetings across the UK. Visit www.gamblersanonymous.org.uk
- National Problem Gambling Clinic (NPGC): NHS specialist treatment service. Call 020 7907 0902
Other Countries
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org or call 1-800-GAMBLER (1-800-426-2537)
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de
Need Help?
If you believe you have a gambling problem, seek help today. There is no shame in reaching out—professional support is available and can make a real difference. Contact one of the organizations listed above, speak with a healthcare professional, or confide in someone you trust.
Remember: You are not alone, and help is always available.
Our Commitment
British Stock Exchange is committed to providing a safe and responsible gaming environment. We comply with all applicable UK gambling regulations and maintain strict standards for player protection. If you have any concerns or feedback about our responsible gaming practices, please contact our support team immediately.